{"id":131,"date":"2020-03-11T09:38:53","date_gmt":"2020-03-11T08:38:53","guid":{"rendered":"http:\/\/bollnasblogg.se\/itstod\/?page_id=131"},"modified":"2021-08-26T08:32:13","modified_gmt":"2021-08-26T06:32:13","slug":"felsok-felanmalan","status":"publish","type":"page","link":"https:\/\/bollnasblogg.se\/itstod\/felsok-felanmalan\/","title":{"rendered":"Felanm\u00e4lan och support"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/bollnasblogg.se\/itstod\/wp-content\/uploads\/sites\/89\/2020\/03\/help-153094_640.png\" alt=\"\" class=\"wp-image-143\" width=\"100\" height=\"84\" srcset=\"https:\/\/bollnasblogg.se\/itstod\/wp-content\/uploads\/sites\/89\/2020\/03\/help-153094_640.png 640w, https:\/\/bollnasblogg.se\/itstod\/wp-content\/uploads\/sites\/89\/2020\/03\/help-153094_640-300x252.png 300w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure><\/div>\n\n\n\n<p>Om din enhets<strong> <a href=\"https:\/\/bollnasblogg.se\/itstod\/anvandarstodjare\/\">Anv\u00e4ndarst\u00f6djare<\/a> eller <a href=\"https:\/\/bollnasblogg.se\/itstod\/hardvaruansvarig\/\">H\u00e5rdvaruansvarige<\/a><\/strong> inte kan hj\u00e4lpa dig kan du som personal v\u00e4nda dig till helpdesk eller IT-st\u00f6d BUF. F\u00f6rskolan har ocks\u00e5 <strong><a href=\"https:\/\/bollnasblogg.se\/itstod\/digitala-utvecklingsledare\/\">Digitala utvecklingsledare (DUL)<\/a><\/strong> som kan vara ett st\u00f6d f\u00f6r personalen.<br><br>Problem med h\u00e5rdvara, uppkoppling, Heroma, inloggning till dator eller M365 (office och teams)  kontakta helpdesk via 25700, <a rel=\"noreferrer noopener\" aria-label=\"helpdesk.bollnas.se (opens in a new tab)\" href=\"https:\/\/helpdesk.bollnas.se\" target=\"_blank\">helpdesk.bollnas.se<\/a> eller <a rel=\"noreferrer noopener\" aria-label=\"helpdesk@bollnas.se  (opens in a new tab)\" href=\"mailto:helpdesk@bollnas.se\" target=\"_blank\">helpdesk@bollnas.se <\/a><br><br>Om det \u00e4r problem med din eller elevs anv\u00e4ndare kan det vara bra att kontakta skolans administrat\u00f6r f\u00f6rst, f\u00f6r att se s\u00e5 allt \u00e4r r\u00e4tt i Skolplatsen. Problem i verksamhetssystem t.ex skolplatsen, Unikum, anv\u00e4ndandet av O365 och Team, iPad-fr\u00e5gor, bloggar och hemsidor kontakta <a rel=\"noreferrer noopener\" aria-label=\"support.utbildningskontoret@bollnas.se  (opens in a new tab)\" href=\"support.utbildningskontoret@bollnas.se\" target=\"_blank\">support.utbildningskontoret@bollnas.se <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Om din enhets Anv\u00e4ndarst\u00f6djare eller H\u00e5rdvaruansvarige inte kan hj\u00e4lpa <a class=\"more-link\" href=\"https:\/\/bollnasblogg.se\/itstod\/felsok-felanmalan\/\">L\u00e4s mer\u2192<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-131","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bollnasblogg.se\/itstod\/wp-json\/wp\/v2\/pages\/131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bollnasblogg.se\/itstod\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bollnasblogg.se\/itstod\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bollnasblogg.se\/itstod\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bollnasblogg.se\/itstod\/wp-json\/wp\/v2\/comments?post=131"}],"version-history":[{"count":13,"href":"https:\/\/bollnasblogg.se\/itstod\/wp-json\/wp\/v2\/pages\/131\/revisions"}],"predecessor-version":[{"id":1369,"href":"https:\/\/bollnasblogg.se\/itstod\/wp-json\/wp\/v2\/pages\/131\/revisions\/1369"}],"wp:attachment":[{"href":"https:\/\/bollnasblogg.se\/itstod\/wp-json\/wp\/v2\/media?parent=131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}